Contact & Privacy

We respect your privacy and are here to help

Privacy Policy

Our privacy policy is simple: We respect your privacy.

We do not collect any personal information or store any user's internet data. The only thing we log is the IP address and time the connection was made. We log connection information in order to reduce abusive activities and keep this free VPN service online for all legitimate users. Connection logs are automatically deleted every week.

You (the user) are responsible for your actions or damages caused by using our free VPN service. Do NOT use this VPN for doing evil (p2p applications are fine). If you do abuse the system, your IP will be banned.

To report abuse, please email abuse@vpnbook.com.

This free VPN service is for personal use only. Please contact us for options if you need VPN service for business or commercial use.

Frequently Asked Questions

How is your free VPN service financially supported?

This free VPN service is supported by advertisements on our website and generous donations made by our supporters. If you enjoy this service, please consider donating so we can keep this as a free service and add more servers in the future.

Why there isn't a CA certificate in OpenVPN bundle anymore?

The CA certificate is now embedded in the OpenVPN configuration files (.ovpn file). A separate certificate is no longer needed.

Why do you change VPN password from time to time?

We update our VPN password every one to two weeks for better security and to ensure this free service is only used by active users.

Contact Us

Got a suggestion? Wish to contact us? If so, send us a quick message.

Location

Zurich, Switzerland

Advertising Disclosure

All or partial ads shown on this website are managed by Playwire LLC. If Playwire's publisher advertising services are used, Playwire LLC may collect and use certain aggregated and anonymized data from users' visits to VPNBook.com for advertising purposes. To learn more about the types of data collected, how the data is used, and your choices as a user, please visit https://www.playwire.com/privacy-policy.